Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Vol 22, No 2 (2019)

Model Implementasi Inovasi Di Sektor Publik Studi pada Inovasi E-Office Satu Pintu di Puslatbang PKASN LAN

Hari Nugraha (National Institute of Public Administration)
Heru Nurasa (Universitas Padjadjaran)
Ira Irawati (Universitas Padjadjaran)
Rita Myrna (Universitas Padjadjaran)



Article Info

Publish Date
29 Nov 2019

Abstract

Innovation is a need for organizations to improve service and performance. Puslatbang PKASN LAN develops the innovation called by one-stop e-office. One-stop e-office are the programs that consist of a website integration program; the official correspondence electronic system; the staffing information system; and the inventory information system. One-stop e-office aims to simplify the office administration to support the implementation of the tasks institution. The programs have developed and maintained to ensure innovation sustainability. One-stop e-office innovation aims to facilitate the implementation of office administration to support the implementation of the tasks and functions of the institution. Therefore, this study aims to analyze how the implementation process of innovation. This study described the implementation model of one-stop e-office innovation in Puslatbang PKASN LAN. The research used a qualitative approach and descriptive method. Data collection techniques used were literature study, in-depth interviews, and observation. The data analysis technique used is descriptive qualitative technique. The innovation is implemented through three stages, namely the generation, acceptance and implementation of ideas. The Factors that drive the innovation implementation are the support from the stakeholders; the availability of competent personnel; the innovation competition climate in LAN; and the technology availability. While the factors that inhibit the innovation are the interest differences between work units; and limited resources for the innovation implementation.

Copyrights © 2019






Journal Info

Abbrev

jwk

Publisher

Subject

Social Sciences Other

Description

Jurnal Wacana Kinerja (JWK) is a scientific journal issued by Center of Research and Training for Apparatus Area 1 – NIPA (Pusat Kajian dan Pendidikan dan Pelatihan Aparatur I Lembaga Administrasi Negara) located in Bandung. JWK is published regularly twice a year in June and November. This ...