JTIK (Jurnal Teknik Informatika Kaputama)
Vol 4, No 1 (2020): VOLUME 4 NOMOR 1, EDISI JANUARI 2020

ANALISIS PENGUKURAN KUALITAS WEBSITE CAKRAWALAMEDIA.CO.ID DENGAN MENGGUNAKAN METODE WEBQUAL 4.0

Muhammad Rifqi Firdaus (STMIK Nusa Mandiri)
Dini Silvi Purnia (STMIK Nusa Mandiri)
Kartika Handayani (STMIK Nusa Mandiri)
Muhamad Fahmi Julianto (STMIK Nusa Mandiri)



Article Info

Publish Date
28 Jan 2020

Abstract

The development of Information Technology has triggered the emergence of many online media. The cakrawalamedia.co.id website is an online media portal that utilizes these updates. Cakrawalamedia.co.id presents the focus of news around West Java especially the City of Tasikmalaya. The problem related to this research is whether the quality of cakrawalamedia.co.id website influences the readers' satisfaction. This study focuses on user satisfaction with the webqual method which consists of 3 variables, namely usability, information quality and interaction quality. The data used are primary data, namely by distributing questionnaires using a Likert scale with 22 questions to 133 respondents. Data obtained and processed using multiple linear regression analysis techniques using SPSS 16 software. Based on webqual variables, the results of the analysis state the quality of usability, information quality and interaction quality affect user satisfaction. Keywords: Cakrawalamedia.co.id, Webqual 4.0, SPSS, Website Quality

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Journal Info

Abbrev

JTIK

Publisher

Subject

Computer Science & IT

Description

JTIK (Jurnal Teknik Informatika Kaputama) diterbitkan oleh Program Studi Teknik Informatika Kaputama sebagai media untuk menyalurkan pemahaman tentang aspek-aspek sistem informasi berupa hasil penelitian lapangan, laboratorium dan studi pustaka. Jurnal ini Terbit 2x setahun yaitu bulan januari dan ...