ETIKONOMI
Vol. 13, No. 1, April 2014

EVALUASI PENERAPAN ISO 9001:2008 DI LINGKUNGAN UIN SYARIF HIDAYATULLAH JAKARTA

Amirudin Amirudin (Syarif Hidayatullah State Islamic University of Jakarta)

Article Info

Publish Date
30 Aug 2015

Abstract

The aim of this research is to evaluate the ISO 9001: 2008 implementation in UIN Syarif Hidayatullah Jakarta. The assumption that used on this research is the ISO: 9001: 2008 implementation still can’t give an impact to service quality. This research used the survey technique such as quetionnaire. The analysis method that used is descriptive analysis, inferential analysis, and question analysis. The result from this research is there were influences of ISO 9001: 2008 implementation on employee performance at UIN Syarif Hidayatullah Jakarta, and also as average from eight dimensions on ISO 9001: 2008 had a good category. In some category, students still non satisfied on employee performanceDOI: 10.15408/etk.v13i1.1877

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Journal Info
ETIKONOMI
Website

Abbrev

etikonomi

Publisher

Universitas Islam Negeri Syarif Hidayatullah Jakarta

Subject

Economics, Econometrics & Finance

Description

Etikonomi is a peer-reviewed journal on Economics, Business and Management by Faculty of Economic and Business State Islamic University (UIN) Syarif Hidayatullah Jakarta. FOCUS This journal focused on economics, business, and management studies and present developments through the publication of ...