E-Journal Home Economic and Tourism
Vol 15, No 2 (2017): Periode September 2017

PERSEPSI WAITER/ESS TERHADAP PERAN SUPERVISOR RESTAURANT DI THE AXANA HOTEL KOTA PADANG

Vioman, Raka Maulana (Unknown)
Kasmita, Kasmita (Unknown)
Pramudia, Heru (Unknown)



Article Info

Publish Date
20 May 2021

Abstract

This research aims at how a leader action like supervisor for a few job description which is focused to controlling and guidance. After the researcher doing a observation in The Axana Hotel, Padang City, there is a some problem about controlling and guidance. Research purposes is for observe, knowing and describing for restaurant supervisor job description. This type of research is a descriptive qualitative research type. This research was conducted at The Axana Hotel, Padang City with adresses Bundo Kandung Street No. 14-16, Padang City. This research result concluded that in general the role of a supervisor in the food and beverage service department, especially in the restaurant has been in good category to provide supervision of the waiter / ess and for guidance in the category is quite good. Keywords: Perception, Supervisor Act, Controlling, Guidance

Copyrights © 2017