Jurnal Inovasi Kebijakan
Vol 4 No 1 (2019): Jurnal Inovasi Kebijakan

Analisis Waktu Tunggu Pelayanan Resep di Puskesmas Pasir Panjang Kota Kupang Bulan April Tahun 2018

Ni Nyoman Yuliani (Prodi Farmasi Politeknik Kesehatan Kementrian Kesehatan Kupang)
Victoria Letde (Puskesmas Pasir Panjang Kota Kupang)



Article Info

Publish Date
30 May 2019

Abstract

One indicator of pharmacy services at the puskesmas is waiting time. The waiting time for drug service is the time period for the patient to submit the prescription until the patient receives the drug. This study aims to analyze the waiting time for prescription services at Pasir Panjang Health Center. This research is a non-experimental study with a descriptive design (survey research) on outpatients at Pasir Panjang Health Center and sampling using the purposive. Research time in April 2018. The results obtained were then analyzed for the suitability of the recipe for ready-made medicines and concoction drugs with minimum service standards and indicators of pharmaceutical services in the puskesmas in the long waiting time category. The number of recipes in this study were 353 recipes with details of 267 prescription drugs and 86 concoctions. The average waiting time for finished drugs is 11.38 minutes and the average waiting time for concoction is 13.45 minutes. This is in accordance with the indicators of pharmacy services at the puskesmas and the minimum service standards set by KEPMENKES No 129 / Menkes / SK / II / 2008 regarding prescription drug services that are ? 30 minutes, and pharmaceutical services for racic drugs which are ? 60 minutes.

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Journal Info

Abbrev

JIK

Publisher

Subject

Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Public Health

Description

Jurnal Inovasi Kebijakan merupakan wadah publikasi ilmiah hasil penelitian terbitan Badan Penelitian dan Pengembangan Daerah Kota Kupang sebagai bagian dalam memberikan informasi ilmiah hasil penelitian berkaitan dengan kebijakan pemerintah. Jurnal ini diterbitkan sejak tahun 2016 sebanyak 2 edisi ...