Value : Journal of Management and Business
Vol. 4 No. 1 (2019): Value Journal of Management and Business

ANALYTICAL FACTORS THAT AFFECTING THE STUDENT SATISFACTION IN UNIVERSITY OF SINGAPERBANGSA KARAWANG, INDONESIA

Fifi Franto (Universitas Bunda Mulia)

Article Info

Publish Date
31 Mar 2019

Abstract

This mini research aims to analyze the factors that influence student satisfaction with the educational services in University of Singaperbangsa Karawang (UNSIKA), a case study of students in University of Singaperbangsa Karawang. The data were primary data and processed using factor analysis. The samples studied were 340 cross-study students at UNSIKA. The variables studied were 1 variable. There are 5 sub-variables with 16 indicators. These data are proceed by using SPPS 24 version.                The result of this research shows that the result of 5 sub-variables with 16 indicators analyzed with the model of factor analysis that influences the student satisfaction in UNSIKA includes 4 factors, that are The Clean of the classroom, The Match between the fees and the facilities, UNSIKA image and The Academic services

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Journal Info
Value : Journal of Management and Business
Website

Abbrev

value

Publisher

Universitas Singaperbangsa Karawang

Subject

Economics, Econometrics & Finance Social Sciences Other

Description

Jurnal ilmiah mengenai bidang ilmu manajemen dan bisnis yang diterbitkan dua kali dalam setahun. Issued by Faculty of Economics, Universitas Singaperbangsa Karawang, Jawa Barat Indonesia, periodically (every 6 months) in March and September with the aim of disseminating information about the study ...