Wacana, Jurnal Sosial dan Humaniora
Vol. 23 No. 2 (2020)

Evaluation of the Perception of the Effectiveness of Financial Information Systems with the DeLone and McLean Methods

Riski Arifiyanti (Brawijaya University)
Muhammad Shobaruddin (Unknown)
Alfi Haris Wanto (Unknown)



Article Info

Publish Date
03 Jun 2020

Abstract

This study aims to measure the effectiveness of Financial Information Systems at the State University of Malang in 2019. Respondents in this study are UM stakeholders, namely system operators, system technicians and information users. Data collection using a questionnaire. The analysis used is Partial Least Square Analysis which is operated through the Smart PLS program. The results showed that there was no influence between the Quality of the System on Use in the information user and technician groups, conversely in the system user group there was an influence. There is an influence between Service Quality on Use in the information and technical user groups, conversely in the system user group there is none. There is no effect of system quality, information quality, and service quality on user satisfaction. There is an influence between users on user satisfaction on the group of users of information and systems, conversely there is no influence on the group of technicians. There is an influence between users on net benefits. There is an influence between user satisfaction on net benefits in the information user group and the system, conversely in the engineering group there is no influence.

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Journal Info

Abbrev

wacana

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

This journal has a focus on inter and multidisciplinary studies of social sciences and humanities. The scope is the socio-cultural phenomenon, the history, and transformation of society, changes, and stagnation of socio-political institutions, actor orientation, and behavior, the performance of ...