Jurnal Akuntansi : Kajian Ilmiah Akuntansi (JAK)
Vol. 7 No. 2 (2020)

THE EFFECT OF TOTAL QUALITY MANAGEMENT ON EMPLOYEE PERFORMANCE WITH COMPENSATION AS MODERATION VARIABLE

Aurora Angela (Unknown)
Sari Endah Purnama (Unversitas Kristen Maranatha)
Oktavianti Oktavianti (Unversitas Kristen Maranatha)



Article Info

Publish Date
21 Jul 2020

Abstract

The purpose of this study is to find out the effect of Total Quality Management (TQM) on employee work performance, mainly when moderated by compensation variables. This research is at commercial banks in Bandung, along with their surroundings. The respondents of the particular study are the employees of the commercial banks. The technique to test the hypothesis is called the Simple Linear Regression Analysis. It is set to determine the effect of TQM on the employee work performance and Moderated Regression Analysis (MRA) to assess the impact of TQM on the employee work performance in times of moderation utilizing the compensation variables. The result of this study is that the application of TQM affects employee work performance. Furthermore, being a moderating variable, compensation has a positive influence on the relationship of TQM with employee work performance. Keywords: Total Quality Management (TQM), Compensation, Employee work performance

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Journal Info

Abbrev

akuntansi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Akuntansi (JAK) was published by the Accounting Study Program, Faculty of Economics and Business, Serang Raya University, Indonesia. Published twice a year, January and July, JAK is a communication media and a reply forum for scientific work, especially regarding ...