OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Vol 11, No 1, (2019): OE Maret 2019

Pengaruh Knowledge Management Terhadap Kinerja Industri Jasa Perbankan (BPD)

Rahmat Dodi Prasetyo (Unknown)
Sawarni Hasibuan (Universitas Mercu Buana)

Article Info

Publish Date
18 Mar 2019

Abstract

The purpose of this study was to determine the effect of the relationship between Knowledge Management on performance in the banking services industry (BPD). This study uses the SEM (Structured Equation Modeling) method using PLS software based on primary data from the questionnaire. Based on the results of the study it can be seen that Knowledge Management has a significant effect on performance. This can be seen based on strong inter-dimensional relationships, where Knowledge Management has a very positive impact on performance. This means that if the implementation of Knowledge Management gets better, it will have a good impact on the company's performance.

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Journal Info
OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Website

Abbrev

oe

Publisher

Universitas Mercu Buana

Subject

Decision Sciences, Operations Research & Management

Description

The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial ...