IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
Vol 14, No 2 (2020): April

Aspect-Based Sentiment Analysis of Online Marketplace Reviews Using Convolutional Neural Network

MHD Theo Ari Bangsa (Master Program of Computer Science
FMIPA UGM, Yogyakarta)

Sigit Priyanta (Department of Computer Science and Electronics, FMIPA UGM, Yogyakarta)
Yohanes Suyanto (Department of Computer Science and Electronics, FMIPA UGM, Yogyakarta)



Article Info

Publish Date
30 Apr 2020

Abstract

Most online stores provide product review facilities that contain responses to a product. The number of reviews makes it difficult for potential customers to make conclusions, so that sentiment analysis is needed to extract information from these reviews. Most sentiment analysis is done at the document level, so the results were still lacking in detail because the classification is based on the entire sentence or document and does not identify the specific aspect discussed. This research aims to classify aspect-based sentiments from online store reviews using the convolutional neural network (CNN) method with the extraction of features using Word2Vec. The dataset used is Indonesian review data from the site bukalapak.com. The test results on the built system showed that CNN's method of Word2Vec feature extraction has a better score than the naive bayes method with an accuracy value of 85.54%, 96.12% precision, 88.39% recall, and f-measure 92.02%. Classification without using stemming preprocessing on the dataset increases the accuracy by 2.77%.

Copyrights © 2020






Journal Info

Abbrev

ijccs

Publisher

Subject

Computer Science & IT Control & Systems Engineering

Description

Indonesian Journal of Computing and Cybernetics Systems (IJCCS), a two times annually provides a forum for the full range of scholarly study . IJCCS focuses on advanced computational intelligence, including the synergetic integration of neural networks, fuzzy logic and eveolutionary computation, so ...