JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi)
Vol 6, No 2 (2020): Vol 6, No 2 (2020)

ANALISIS KESUKSESAN SISTEM E-COMMERCE YANG BERPARTISIPASI PADA HARBOLNAS DENGAN MENGGUNAKAN MODEL DELONE & MCLEAN

Dian Pertiwi (Universitas Yapis Papua)
Fajar Rina Sejati (Universitas Yapis Papua)
Septyana Prasetianingrum (Universitas Yapis Papua)



Article Info

Publish Date
23 Dec 2020

Abstract

This study aims to analyze the success of e-commerce participating in Harbolnas from a user perspective by adopting model of Delone McLean. Data were obtained through a questionnaire using cluster random sampling technique. The hypotheses were tested by path analysis and sobel test. The results show that e-commerce participating in Harbolnas 2019 can meet the success of e-commerce based on the e-commerce success model of Delone McLean. It is shown by system quality, information quality, and service quality influenced each use and user satisfaction. In addition, information quality, use, and user satisfaction directly influenced net benefits. Meanwhile, system quality and service quality do not directly influenced net benefits. Other results indicate that system quality, information quality, and service quality also influenced net benefits through mediating use and user satisfaction. The results of this study are expected to be material for consideration for companies to maximize e-commerce that has been made.

Copyrights © 2020






Journal Info

Abbrev

jimfe

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmiah Manajemen Fakultas Ekonomi (JIMFE) aims to publish scientific articles in management which can give contribution to the education and development of the science. JIMFE welcomes empirical, theoretical, and case-based studies articles which are relevant to all management aspects ...