AT-Tahdzib: Jurnal Studi Islam dan Muamalah
Vol 8 No 2 (2020): At-Tahdzib

The Effect Of Marketing Mix On Customer's Decision To Save On PT. Bank Muamalat Kendari Branch

Tiara Juliana Jaya (Universitas Islam Negeri Maulana Malik Ibrahim Malang)
Mahfudz Mahfudz (Institut Agama Islam Negeri Kendari)
Nur Laili Fikriah (Institut Agama Islam Negeri Tulungagung)



Article Info

Publish Date
03 Oct 2020

Abstract

This research aims to find out how the marketing mix affects customers' decision to save on PT. Bank Muamalat Kendari Branch. This research uses quantitative methods using observation techniques, questionnaires and documentation. The sample used in this study was 89 customers who had saved up at PT. Bank Muamalat Kendari Branch. Based on the results of the research that has done it can say that marketing mix has a significant relationship because it can explain that the significant value of 0,000, the significant level is smaller than 0.05 or the value of t-count is higher than the value of t-table which means that PT. Bank Muamalat Kendari Branch can meet the needs and desires of customers so that customers feel satisfied in terms of products, the price of administration provided, promotion as well as excellent service and security, and strategic bank location. Therefore, the better service provided by the bank will have an impact on the increasing decision of customers to save on PT. Bank Muamalat Kendari Branch.

Copyrights © 2020






Journal Info

Abbrev

tahdzib

Publisher

Subject

Education Other

Description

AT-Tahdzib: Jurnal Studi Islam diterbitkan oleh Sekolah Tinggi Agama Islam At-Tahdzib Ngoro Jombang pada bulan September 2013. Berisi kajian studi Islam, muamalah dan bidang-bidang keilmuan. Sesuai dengan peraturan penulisan yang diterbitkan dua kali (bulan Maret Dan September ) dalam setahun dan ...