Aksara: Jurnal Ilmu Pendidikan Nonformal
Vol 7, No 3 (2021): September 2021

Analisis Faktor-Faktor Yang Mempengaruhi Kepuasan Pengunjung Desa Wisata Kebun Bibit Kediri Pada Masa Pandemi Covid 19 KEPUASAN PENGUNJUNG DESA WISATA KEBUN BIBIT KEDIRI PADA MASA PANDEMI COVID 19

Rini Astuti (Universitas Islam kadiri kadiri)
Lina Saptaria (Universitas Islam kadiri kadiri)



Article Info

Publish Date
01 Sep 2021

Abstract

Kebun bibit kediri is one of the tourism destinations that offers a variety of attractive tourist objects for visitors from various regions. This study aims to identify the factors that affect the satisfaction of visitors to kebun bibit kediri. This type of research is descriptive quantitative. The population of this research activity was all visitors to kebun bibit kediri tour during the Covid 19 pandemic. The sampling technique was purposive sampling, namely selecting respondents based on certain criteria. The number of research samples were 80 respondents. Methods of data collection using literature study, interviews, documentation, and questionnaires. The research instrument was measured using a Likert scale. Data analysis techniques using factor analysis. . The results showed that based on the factor analysis that had been carried out, it could be grouped. five factors of concern to the manager, namely 1). service quality factor, 2). Emotional factor, 3). Product quality factors, .4). public facilities factor, 5) price factor. but the dominant factor is the service quality factor. By looking at the existing conditions during the covidĀ  19 conditions, it is hoped that the management will increase the factors that can increase the income of kebun bibit kediri.

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Journal Info

Abbrev

Aksara

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences Other

Description

AKSARA: Jurnal Ilmu Pendidikan Nonformal with P-ISSN 2407-8018 (Print), E-ISSN 2721-7310 (Online) is a Peer-reviewed journal published three times published in January, May, September with a peer review process and open access. The Focus and Scope of the journal publishes research articles on ...