Jurnal ICT : Information Communication & Technology
Vol 20, No 1 (2021): JICT-IKMI, Juli 2021

Audit Performance Measurement Accurate Menggunakan ITIL Version 3 pada Domain Service Operation

Ferly Ardhy (Universitas Aisyah Pringsewu)
Nur Aminudin (Universitas Aisyah Pringsewu)
Asep Afandi (STMIK Dian Cipta Cendikia Kotabumi)
Mayang Indah Sari (STMIK Dian Cipta Cendikia Kotabumi)



Article Info

Publish Date
07 Jul 2021

Abstract

The Accurate system in a company as data bookkeeping aims to increase the effectiveness and efficiency of the data recording process, the performance of the Accurate system to avoid losing company data. The method used in this research is IT-IL Version 3 Domain Service Operation, this study uses  SWOT analysis within the company and it can be concluded that the value of all the factors can be specified for each item Strength: 2.32, Weakness: 0.71, Opportunity: 2 , 14, and Threat: 0.64. So it is known that the Strenght value above the Weakness value is the difference (+) 1.64 while the difference between the Opportunity and Threat values is 1.5. This research shows that the maturity level is at level 3 (Defined) with an average of 3,4. This shows that the resulting standard process is feasible..

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Journal Info

Abbrev

jict-ikmi

Publisher

Subject

Computer Science & IT

Description

Jurnal ICT : Information Communication & Technology (JICT) (p-ISSN: 2302-0261, e-ISSN: 2303-3363 ) is a scientific journal and open access journal published by Lembaga Penelitian dan Pengabdian Masyarakat (LPPM) of STMIK IKMI Cirebon, Indonesia. Jurnal JICT covers the field of Informatics, Computer ...