EMBISS: Jurnal Ekonomi, Manajemen, Bisnis, Sosial
Vol. 1 No. 4 (2021): Agustus 2021

Pengaruh Pelayanan Administrasi Terhadap Kepuasan Pasien Di RSUD. Pasar Rebo

Samsudin (Institut Ilmu Sosial dan Manajemen STIAMI)

Article Info

Publish Date
28 Aug 2021

Abstract

This study aims to find out and analyze the effect of the quality of administrative services on patient satisfaction of Rebo Market Hospital. The sample taken was as much as 35% of the population, which is 29% x 350 = 101.5 people (rounded to 100 people). Using simple regression analysis, resulting in Quality of Administrative Services has a significant effect on Inpatient Satisfaction. The regression coefficient value of administrative service quality of 0.740 indicates that if the quality of Administrative services is improved by one unit then inpatient satisfaction will increase by 74%.

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Journal Info
EMBISS: Jurnal Ekonomi, Manajemen, Bisnis, Sosial
Website

Abbrev

embiss

Publisher

CV ODIS

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ekonomi, Manajemen, Bisnis, dan Sosial with e-ISSN Number 2747-0938 (Online) is a journal publishes by CV ODIS, published original scholarly papers across the whole spectrum of economics, management, business administration, and social science. The journal attempts to assist in the ...