Jurnal Informatika
Vol 17, No 2 (2017): Jurnal Informatika

PEMODELAN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PERGURUAN TINGGI POLITEKNIK

Eko Subyantoro (Unknown)
Septafiansyah Dwi Putra (Unknown)



Article Info

Publish Date
01 Dec 2017

Abstract

Higher Education is a place for students to get an education to gain knowledge in the field of particular science. Old people entrust their children who are assets to the best colleges. For Higher Education is the belief of parents to be an option, thus it can be said parents and students are the main customers for PerguruanTinggi.Penelitian produces a CRM model for Higher Education Polytechnic to monitor the results of learning achievement so that Stakeholders can see the learning results both academic and nonacademic. Information systems development methodology FAST is a development with a functional analysis of parts associated with the system. The fast method can be developed to facilitate the making of CRM model in Polytechnic. Keywords: CRM, Fast Methodology, Perguruan Tinggi Politeknik

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Journal Info

Abbrev

JurnalInformatika

Publisher

Subject

Computer Science & IT

Description

Jurnal Informatika. Jurnal Informatika adalah jurnal cetak dan elektronik sebagai media untuk mempublikasikan hasil penelitian dan pemikiran kalangan akademisi, peneliti dan praktisi bidang informatika. Jurnal Informatika Terbit 2 kali dalam setahun yaitu Bulan Juni dan Desember dengan No. ISSN : ...