ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Vol 2 No 2 (2022)

Pembangunan Sistem Informasi Manajemen dan Pelayanan Konsumen PT. Air Minum Giri Menang (PERSERODA)

Rifqi Hammad (Universitas Bumigora)
Habib Ratu Perwira Negara (Universitas Bumigora)
Ahmad Ahmad (Universitas Bumigora)
Muhammad Arfa (Universitas Bumigora)
Lalu Erwin Jannata Arhaditya (Universitas Bumigora)

Article Info

Publish Date
26 Jan 2022


PT. Air Minum Giri Menang is a drinking water service provider company located in the city of Mataram. The existence of news media and information on consumer complaints is also one of the services provided by this company, where consumers can easily get updates from the latest news about drinking water services, but the management of this information is still somewhat inefficient because the categories of Latest News and Disturbance Information are still managed by a different admin. This activity is carried out by the service team as a form of applying knowledge to help the community. The method used is the Waterfall method which makes it easier to build the system to be achieved. The purpose of this activity is to build an information portal and complaint service, as well as build a system that can help admins from PT. Air Minum Giri Menang manages news information and consumer complaints in one place. Based on the results of the test cases, it can be concluded that the application can run well and in accordance with the desired results regardless of the type of device the application is accessed from.

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Journal Info





Computer Science & IT Languange, Linguistic, Communication & Media Nursing Social Sciences Other


ADMA: Jurnal Pengabdian dan Pemberdayaan Masyarakat, with Electronic ISSN 27237370 published by Universitas Bumigora. It is a biannual refereed journal concerned with the practice and processes of community engagement. It provides a forum for academics, practitioners and community representatives to ...