Ilomata International Journal of Tax and Accounting
Vol 3 No 1 (2022): January 2022

The Effectiveness of Using the Application of Coverage Management System (SIMPAN) at the Madya Tax Office Bekasi, West Java, Indonesia

Novianita Rulandari (Institut Ilmu Sosial dan Manajemen STIAMI)
Setya Haryati (Institut Ilmu Sosial dan Manajemen STIAMI)
Victor Van Kommer (The International Bureau of Fiscal Documentation (IBFD))
Dwi Agustina (Institut Ilmu Sosial dan Manajemen STIAMI)
Diana Prihandini (Institut Ilmu Sosial dan Manajemen STIAMI)

Article Info

Publish Date
01 Mar 2022

Abstract

The Archives Management System (SIMPAN) application is a breakthrough application innovation developed by the Bekasi Madya Tax Office to improve the performance of its employees in the context of monitoring and deepening tax revenue by improving the management and administration of taxpayer files and supervision of paying SPT (SPT) effectively and efficiently. The purpose of this study was to analyze the level of effectiveness of using the SIMPAN application. This study uses a qualitative descriptive method with data collection through observation, interviews, and documentation. The theory of effectiveness according to Campbell is used as a reference in this study. The results of the study indicate that the application of the SIMPAN application has been effectively carried out at the Bekasi Madya Tax Office.

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Journal Info
Ilomata International Journal of Tax and Accounting
Website

Abbrev

ijtc

Publisher

Yayasan Sinergi Kawula Muda

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Ilomata International Journal of Tax and Accounting serves as the journal that is devoted exclusively to accounting research. Its primary objective is to contribute to the expansion of knowledge related to the theory and practice of accounting in Indonesia, by facilitating the production and ...