Marketing Management Studies
Vol. 2 No. 1 (2022): Marketing Management Studies

Social media’s influence and service quality on purchasing decisions: a study of PT. Toyota Astra Finance

Irdha Yusra (Universitas Negeri Padang)
Rada Sri Rahayu (Sekolah Tinggi Imu Ekonomi KBP)



Article Info

Publish Date
31 Mar 2022

Abstract

This study aims to determine the effect of social media promotion as a marketing Strategy and service quality to improve purchasing decisions for financing servises products in PT. Toyota Astra Finance branch padang. The sampling method used a purposive sampling technique of 70 samples. The data analysis used was the research instrumenttest, classical assumption test, multiple linear regression analysis, and hypothesis testing. The results of this study show that social media promotion has a positive and significant effect on buyer decisions, service quality does not significantly affect purchasing decisions and simultaneously there is a significant influence on social media promotion and service quality on purchasing decisions

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Journal Info

Abbrev

mms

Publisher

Subject

Humanities Environmental Science Social Sciences

Description

This journal encompasses marketing management, strategic management, business decisions, processes, and activities within the actual business ...