Eksplorasi
Vol. 23 No. 1 (2011): Eksplorasi

Pengaruh Kualitas Pelayanan Terhadap Loyalitas Nasabah BKK Dengan Kepuasan Sebagai Variabel Intervening

Ernawati & Mulyono (Unknown)



Article Info

Publish Date
03 Aug 2012

Abstract

ABSTRACTPD BKK Gondangrejo karanganyar a banking service providers, it is no wonder if the PD BKK Gondangrejo karanganyar while respecting the quality of the services at this institution, because we know that the survival and success of service companies such as banking services to customera in an effort to improve customers satisfaction in improving customer loyalty.

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