ComTech: Computer, Mathematics and Engineering Applications
Vol. 1 No. 2 (2010): ComTech

Analisis dan Perancangan Electronik Customer Relationship Management Pada Klinik XYZ

Joni Suhartono (Bina Nusantara University)

Article Info

Publish Date
01 Dec 2010

Abstract

This research is to foster a good connection between company and customers. For customers, e-CRM will accommodate in interation and transaction with the company. This research is done because there are still weaknesses for customer’s service. The research method used is literature, analysis method, and also designing method in identifying system needs then design one supporting system for the company. The research result is a CRM website that gives up-to-date information and suitable for customer needs. Therefore, CRM is hoped to help company giving a better service to customers.

Copyrights © 2010




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Journal Info
ComTech: Computer, Mathematics and Engineering Applications
Website

Abbrev

comtech

Publisher

Universitas Bina Nusantara

Subject

Computer Science & IT Engineering Mathematics

Description

The journal invites professionals in the world of education, research, and entrepreneurship to participate in disseminating ideas, concepts, new theories, or science development in the field of Information Systems, Architecture, Civil Engineering, Computer Engineering, Industrial Engineering, Food ...