Jurnal Ilmiah ASET
Vol 10 No 1 (2008): Jurnal ASET Volume 10 No 1

Pengaruh Lingkungan Internal Restoran terhadap Niat Beli Ulang

Titik Desi Harsoyo (Unknown)



Article Info

Publish Date
26 Jan 2019

Abstract

This research aims to empirically test the effect of menu, employees service and ambience on repurchase intention of family restaurant and fast food restaurant. A self-report questionnaire is used to measure quality of menu, employees service, ambience, satisfaction and repurchase intention. Data are collected from 432 respondent, consist of 182 respondents for family restaurant and 250 respondent for fast-food restaurant. The result of the two types of restaurant indicates a difference inly on employees service. The effect of employees service on repurchase intention of family restaurant is direct, meanwhile of fast food is mediated by satisfaction. Menu and ambience affect repurchase intention on the both types of restaurant.

Copyrights © 2008






Journal Info

Abbrev

jurnalaset

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Aset terbit sejak 1999 merupakan jurnal ekonomi yang menyajikan artikel hasil penelitian empiris terkini yang mencakup manajemen, akuntansi, dan studi pembangunan. Setiap naskah yang dikirimkan ke editorial Jurnal Ilmiah Aset akan ditelaah oleh mitra bestari yang relevan secara double ...