Jurnal Pengabdian Masyarakat Putri Hijau
Vol 1 No 3 (2021): Jurnal Pengabdian Masyarakat Putri Hijau

PENYULUHAN TENTANG KUALITAS PELAYANAN BAGI TENAGA PARAMEDIK DI PUSKESMAS NAMORAMBE

Diana Sinulingga (Institut Kesehatan Deli Husada)
Tetty Junita Purba (Institut Kesehatan Deli Husada)
Nur Mala Sari (Institut Kesehatan Deli Husada)



Article Info

Publish Date
30 Jun 2021

Abstract

Puskesmas is a primary health care which means it is a health service center that is first visited by community members if they have problems related to their health. Therefore, the Puskesmas was established in a community environment with a work area determined based on applicable regulations. Utilization of health services at the Puskesmas is a process of interaction between consumers who use services and health workers at the Puskesmas as service providers. As a form of service, the service provided must be of quality in accordance with the service quality standards that have been set. Paramedics as health workers in the first line of service at the Puskesmas are expected to have knowledge and understanding related to service quality, and can apply it as much as possible. This counseling is intended to refresh and increase knowledge related to the quality of services for paramedics at the Namorambe Health Center with the hope that this counseling can improve the quality of services in a sustainable manner.

Copyrights © 2021






Journal Info

Abbrev

JPMPH

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

Jurnal Pengabdian Masyarakat Putri Hijau (JPMPH) merupakan wahana publikasi kegiatan pengabdian masyarakat bagi para akademisi, praktisi, dan peneliti. Jurnal ini menerima karya ilmiah pengabdian masyarakat yang berkaitan dengan bidang kesehatan. Tujuan penerbitan jurnal ini sebagai wahana ...