Jurnal Pengabdian Masyarakat Putri Hijau
Vol 2 No 1 (2021): Jurnal Pengabdian Masyarakat Putri Hijau

SOSIALISASI IMPLEMENTASI KEBIJAKAN PELAYANAN PRIMA DALAM PENINGKATAN KEPUASAN PASIEN RAWAT JALAN DI PUSKESMAS DELI TUA

Selamat Ginting (Institut Kesehatan Deli Husada)
Diana Sinulingga (Institut Kesehatan Deli Husada)
Alprindo Sembiring (Institut Kesehatan Deli Husada)
Akhmad Fatikhus (Institut Kesehatan Deli Husada)

Article Info

Publish Date
22 Dec 2021

Abstract

Excellent service is a new strategy in an effort to increase patient satisfaction in puskesmas services. Along with the demands of the community for the quality of services at the Puskesmas, it is necessary to have good knowledge and understanding of everyone who works at the Puskesmas so that the implementation of excellent service policies in increasing outpatient satisfaction is carried out through socialization efforts. It is hoped that with the socialization there will be cohesiveness of all officers in outpatient services in implementing the policy.

Copyrights © 2021




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Full PDF
612.173 KB
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Jurnal Pengabdian Masyarakat Putri Hijau
Website

Abbrev

JPMPH

Publisher

INSTITUT KESEHATAN DELI HUSADA DELI TUA

Subject

Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

Jurnal Pengabdian Masyarakat Putri Hijau (JPMPH) merupakan wahana publikasi kegiatan pengabdian masyarakat bagi para akademisi, praktisi, dan peneliti. Jurnal ini menerima karya ilmiah pengabdian masyarakat yang berkaitan dengan bidang kesehatan. Tujuan penerbitan jurnal ini sebagai wahana ...