Jurnal Cakrawala Ilmiah
Vol. 1 No. 8: April 2022

THE EFFECT OF PRODUCT KNOWLEGDE, ONLINE CUSTOMER REVIEW, ONLINE CUSTOMER RATING AND PRICES ON CONSUMER BUYING INTEREST IN MEDIATION OF TRUST IN THE MARKETPLACE SHOPEE (STUDY AT MWCNU SUKODADI)

Winda Listya Anggraini (Fakultas Ekonomi , Universitas Islam Lamongan)
Abid Muhtarom (Fakultas Ekonomi , Universitas Islam Lamongan)
Akhlis Priya Pambudy (Fakultas Ekonomi , Universitas Islam Lamongan)
Yuhronur Efendi (Prodi Magister Manajemen, Universitas Islam Lamongan)
Deddi Nordiawan (Prodi Magister Manajemen, Universitas Islam Lamongan)
Abdul Ghofur (Prodi Magister Manajemen, Universitas Islam Lamongan)



Article Info

Publish Date
23 Apr 2022

Abstract

The era of increasingly sophisticated technology, it causes a shift in consumer behavior, especially in shopping. Online shopping has now become a habit. There are factors that consumers consider, namely safety or inappropriate goods. In this study there is a novelty, namely more variables that are examined and the object of research. This research is a quantitative study that has a sample of 165 respondents and the data analysis used is the SEM method with the Smart PLS version 3.0 tool. The test used is the outer model test, the structural model, mediation and hypotheses. The results show that The validity test has an outer load mg value > 0.7 and an AVE value > 05 then it is declared valid. The reliability test shows a composive reliability value and Cronbach's alpha > 07 then it is said to be reliable. said Partial Mediation Online customer review variable (X2) on buying interest (Y) mediated by trust (Z) said Non Mediation Online customer rating variable (3) on buying interest (Y) mediated trust (Z) said Non Mediation Price variable (X4) on buying interest (Y) mediated by trust (Z) is said to be Partial Mediation Based on the analysis of the test results The hypothesis can be concluded that the product knowledge variable (X1). Online customer review (X2), online customer rating (X3) and price (X4) on bell interest (Y) simultaneously have a positive and significant effect

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Journal Info

Abbrev

JCI

Publisher

Subject

Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

Description

Digitalisasi eknomi menembus batas wilayah negara dan kedaulatan ekonomi yang dapat saja menjadi peluang atau ancaman. Digitalisasi tidak bisa dihindari, tetap permsalahan utamanya adalah bagaimana negara ini harus dapat merumuskan kebijakan agar masyarakat kita jangan hanya menjadi sapi perahan ...