Khazanah Sosial
Vol 3, No 3 (2021): Khazanah Sosial Vol 3, No 3 November 2021

Digital Marketing Communication Patterns for Islamic Microfinance Institutions in the Industrial Era 4.0

Riduan Mas’ud (Universitas Islam Negeri Mataram)



Article Info

Publish Date
30 Jul 2021

Abstract

This study tries to show that implementing a comprehensive marketing program will help Islamic microfinance institutions (LKMS) improve their overall performance, especially in the current industrial era. Like other Islamic organizations, Islamic microfinance institutions must follow Islamic (Sharia) rules in all aspects of a business. Then a marketing program suitable for Islamic microfinance institutions must include a marketing concept established by relying on Islamic values. Similar to other organizations, the main objective of the marketing program of Islamic microfinance institutions is to retain existing customers and attract new customers. In addition, an efficient marketing program must contain several specifications emphasizing the nature of the market and the institution itself, competitors, development of marketing plans, and client preferences. Some concrete steps that need to be taken by LKMS are using Internet of Things (IoT) technology, cloud computing, big data and customer profiling, and electronic payments

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Journal Info

Abbrev

ks

Publisher

Subject

Social Sciences

Description

Khazanah Dakwah is a journal that discusses discourse of Sosial science, published by Pasca Sarjana UIN Sunan Gunung Djati, Bandung, Indonesia. Khazanah Sosial is focusing on issues of Sosial. Khazanah Sosial (E-ISSN 2715-8071 ) provides a media to publish scientific articles as a result of ...