Journal of Administrative and Sosial Science (JASS)
Vol. 3 No. 1 (2022): Januari : Journal of Administrative and Sosial Science

KUALITAS PELAYANAN DINAS PERHUBUNGAN KOTA MAKASSAR

A. M. Fadly Mappisabbi (STIA YAPPI MAKASSAR)

Article Info

Publish Date
01 Jan 2022

Abstract

This study aims to determine the inhibiting factors on service quality in the Development, Safety, and Enforcement (PKP) at the Makassar City Transportation Service. The type of research used in this study was qualitative descriptive data using quantitative data. The research findings are that there are several factors that become obstacles in the quality of Services for Development, Safety and Enforcement (PKP) at the Makassar City Transportation Service, including; Law Enforcers or Officers have not been alert in carrying out services, public awareness is still low, and facilities and infrastructure are not yet adequate.

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Journal Info
Journal of Administrative and Sosial Science (JASS)
Website

Abbrev

jass

Publisher

Sekolah Tinggi Ilmu Administrasi Yappi Makassar

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Other

Description

Journal of Administrative and Sosial Science adalah jurnal akses terbuka yang diterbitkan oleh LPPM Sekolah Tinggi Ilmu Administrasi (STIA) Yappi Makassar. Jurnal ini menyediakan platform akademik bagi para profesional dan peneliti untuk menyumbangkan karya inovatif di lapangan. Jurnal ini memuat ...