International Journal of Tourism and Hospitality in Asia Pasific
Vol 4, No 3 (2021): International Journal of Tourism and Hospitality in Asia Pasific (IJTHAP)

The Effects of Covid19 Pandemic on Tourism Sector

Miguel Córdova Espinoza (Pontificia Universidad Católica del Perú)
Rajesh Kumar Nair (SIES College of Management Studies, Navi Mumbai)
Rafick Mulani (Zeal Group of Management Institutes)
Rishikaysh Kaakandikar (Zeal Group of Management Institutes)
Alexandra Quispe (Pontificia Universidad Católica del Perú)
Fiorella Riva (Pontificia Universidad Católica del Perú)



Article Info

Publish Date
19 Oct 2021

Abstract

In this research, we are going to analyze the effects of Covid 19 pandemic on the human resources management in the tourism sector. MakeMyTrip is Indian online tourism company which provides online travel services, including flight tickets, domestic and international vacation packages, hotel reservations, railways and bus tickets. MakeMyTrip has branch office in New York, Singapore, Kuala Lumpur, Phuket, Bangkok, and Dubai.  This sector is one of the most affected by the pandemic. This study aims to analyze how employees adapt to the new needs of the sector and how companies motivate them to meet the organizational goals. The method used in this study was descriptive method in which the data taken from secondary source such as research articles and scientific journal. The results found that as many as 350 employees of MakeMyTrip had been laid off in order to maintain the company financial remain stable. They also reduce their variable costs such as advertising, sales promotions, payment gateway costs, optimized IT infrastructure and expenses related to the operation of their offices and other facilities.

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Journal Info

Abbrev

IJTHAP

Publisher

Subject

Humanities

Description

IJTHAP aims to enhance theoretical development in the field of hospitality and tourism. In order to promote those innovations and fresh ideas, the journal alsso accepts conceptual research, book review, as well as essays of experience belongs to hospitality practitioners. The mission of IJTHAP is to ...