Journal of the Community Development in Asia
Vol 3, No 2 (2020): Journal of The Community Development in Asia (JCDA)

Organizational Culture at Starbucks

Sin Yan Goh (Universiti Sains Malaysia)
Daisy Mui Hung Kee (Universiti Sains Malaysia)
Qing Er Ooi (Universiti Sains Malaysia)
Jia Jie Boo (Universiti Sains Malaysia)
Pei Ying Chen (Universiti Sains Malaysia)
Asla Alosaimi (Kuwait University)
Megha Ghansal (ABES Engineering College)



Article Info

Publish Date
20 May 2020

Abstract

The importance of organizational culture has always been the subject of organizational success. Organizational culture has captured the attention of academic scholars. Organizational culture plays an important role for an organization to build its branding. Organizational culture can be used as a powerful engine of competitive advantage and thus allow an organization to integrate its culture and branding to produce phenomenal results. A good organizational culture will result in a strong brand. The paper presents the organizational culture in Starbucks, an American coffee company. As a brand of 48 years, Starbucks has successfully instilled their cultures especially their shared values to employees. This move enables Starbucks to be one of the most successful brands in the century. This paper also investigates the reasons behind its success as well as the relationship between them.

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Journal Info

Abbrev

JCDA

Publisher

Subject

Humanities

Description

JCDA aims to feature narrative, theoretical, and empirically-based research articles. The journal also accepts articles with data taken from reflections as well as experiences (qualitative research) relevant to community development in Asia. As it explores the community development broadly, the ...