Jurnal Ekonomi Dan Bisnis
Vol 25, No 2 (2022): JURNAL EKONOMI DAN BISNIS SEPTEMBER 2022

Optimalisasi Pelayanan Fiskus dan Sanksi Perpajakan sebagai Upaya Peningkatan Kepatuhan Wajib Pajak dengan Kesadaran Wajib Pajak sebagai Variabel Mediasi

Rika Adriyana (Fakultas Ekonomi dan Bisnis, Universitas Pekalongan Pekalongan)
Wahyu Puji Lestari (Fakultas Ekonomi dan Bisnis, Universitas Pekalongan Pekalongan)



Article Info

Publish Date
28 Sep 2022

Abstract

This study aims to determine whether tax services and tax sanctions can affect taxpayer compliance with taxpayer awareness as a mediating variable. This research was conducted at the KPP Pratama Pekalongan City, with the object of research being taxpayers who have MSME businesses in the Pemalang Regency area. The sample used in this study was 100 respondents. The type of research is quantitative. The analysis technique uses the Warppls version 5.0 application. The results of this study indicate that the tax service has a positive effect on taxpayer awareness while tax sanctions have a negative and significant effect on taxpayer awareness. Fiscal services have a positive and significant effect on taxpayer compliance. Meanwhile, tax awareness and sanctions have no significant effect on taxpayer compliance. Therefore, taxpayer awareness cannot mediate the relationship between tax service and tax sanctions on taxpayer compliance.

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Journal Info

Abbrev

jebi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ekonomi dan Bisnis adalah jurnal yang mempublikasikan hasil -hasil penelitian dan kajian pustaka dibidang ekonomi manajemen, Akuntansi dan Bisnis. Jurnal Ekonomi dan bisnis Terbit secara berkala dua kali dalam setahun yaitu dibulan Maret dan September. ...