International Journal of Social Science
Vol. 2 No. 4: December 2022

MERGER IN ISLAMIC BANKING SECTOR: A SNAP OF VIEWS FROM THEIR CUSTOMERS AND PROSPECTIVE CUSTOMERS

Fitri Purnamasari (Universitas Negeri Malang, Indonesia)
Hanjar Ikrima Nanda (Universitas Negeri Malang, Indonesia)
Muhammad Zulkarnaen Purnamaputra (Universitas Negeri Malang, Indonesia)
Margareta Susanti (Universitas Negeri Malang, Indonesia)
Mohd. Rizal Palil (Universiti Kebangsaan Malaysia, Malaysia)



Article Info

Publish Date
03 Dec 2022

Abstract

Various kinds of strategies tend to be carried out by the perpetrators’ business to maintain effort at a time strengthen position in the middle competitors others, such as carry out a strategy of merging effort or mergers. However, a merger also has an impact on the internal parties of the entities that do. This study attempted for dig more in about the views of banking customers and prospective customers from Bank Syariah Indonesia (BSI) after the merger process. We use qualitative method and collected the research data from open questionnaire and interview from 81 banking customers and prospective customers of 3 ex-BSI Islamic Banks in Malang City. They responded to this merger as a positive phenomenon, although there are also some things to worry about.

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Journal Info

Abbrev

IJSS

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Public Health Social Sciences Other

Description

"IJSS” for International Journal of Sosial Science, published by Bajang Instiute. Published in two formats, printed version of ISSN:2798-3463 and the online version of ISSN:2798-4079, both of which are published six times in one year. The scope of the journal studies broadly includes: Culture (a ...