Wiga : Jurnal Penelitian Ilmu Ekonomi
Vol. 11 No. 2 (2021): September 2021

Administrative Services’ Effectiveness in Mokupa INPRES Primary School, Tombariri District, Minahasa Regency

Yudi Darsono (Sekolah Tinggi Ilmu Administrasi Bandung)
Nia Sumiati (Sekolah Tinggi Ilmu Administrasi Bandung)



Article Info

Publish Date
30 Sep 2021

Abstract

This study aims to determine and analyze the effectiveness of administrative services at the Mokupa INPRES Elementary School, Tombariri District, Minahasa Regency. The aspects examined in this study consist of: 1) Administrative Service Process, namely: a) administrative service procedures, b) speed in performing administrative services (corresponding completion), c) accuracy in performing administrative services (accuracy in typing correspondence). ) d) service provider style. 2) The obstacles that arise in administrative services at the Mokupa INPRES Elementary School, Tombariri District, Minahasa Regency, namely: a) facilities and infrastructure, b) room temperature and maintenance c) administrative service room. The research method used in this research is descriptive qualitative method, while data collection techniques are carried out by means of observation, interviews, and documentation to the Principal, Administrative Staff, Teachers, Students and Parents of students. The results of this study indicate that Administrative Services in the Administrative Section at the Mokupa INPRES Elementary School, Tombariri District, Minahasa Regency are not yet fully effective. This is proven by not having competent administrative staff with civil servant status, and inadequate infrastructure so that administrative services often experience delays in the correspondence completion process and are less thorough in typing correspondence.

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Journal Info

Abbrev

wiga

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Wiga : Jurnal Penelitian Ilmu Ekonomi is published twice a year in March and September, published by Sekolah Tinggi Ilmu Ekonomi Widya Gama since March 2011. Wiga : Jurnal Penelitian Ilmu Ekonomi is intended as a forum for publishing scientific articles in the field of economics : Accounting, ...