Jurnal Ilmiah FIFO
Vol 14, No 2 (2022)

Academic Information System Success Model and Maturity Level Comparison for Improvement Recommendation

Sukarno Bahat Nauli ("Universitas Satya Negara Indonesia")
Pualam Dipa Nusantara ("Universitas Bina Nusantara")
Agung Priambodo ("Universitas Satya Negara Indonesia")



Article Info

Publish Date
06 Jan 2023

Abstract

Evaluation of a system is needed to determine whether the system is still in accordance with organizational goals. Academic information system is a system that aims to perform data processing so that it can provide convenience for users in academic administrative activities. This study purposes to determine the level of governance maturity in the Monitor and Evaluate  domain of academic information systems at Satya Negara Indonesia University and determined factors of the success of the information system. The results of the measurement process shown that the maturity level of the system is at level 2.1 and the factors that affected the success of the system are System Quality, Quality of Service, User Satisfaction and Net Benefits. The comparison specifically on System Quality and User Satisfaction relation has less significant impact (0.2) while IT Performance of Monitor and Evaluate process is at initial/ad hoc stage (level 1).  In this study the Quality of Information has no affect on the success of the system. The results of this study provide recommendations for organizations to improve governance according to organizational goals to  level 3 and to improve the Quality of Information of information systems. 

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Journal Info

Abbrev

fifio

Publisher

Subject

Computer Science & IT

Description

Jurnal Ilmiah FIFO UMB diterbitkan oleh program studi Sistem Informasi Fakultas Ilmu KOmputer merupakan hasil penelitian, penelitian konseptual dan ilmu terapan, yang mencakup dan berfokus pada bidang Rekayasa Perangkat Lunak, E-Business, E-Government, Mobile Computing, Data mining, data warehouse, ...