Ceddi Journal of Information System and Technology (JST)
Vol. 1 No. 2 (2022): December

Development of Client Server-Based Queuing Applications at The Samsat Gowa Office

Arsan Kumala Jaya (Institut Bisnis dan Keuangan Nitro)
Akbar Hendra (Universitas Teknologi Akba Makassar)
Muhammad Sabirin Hadis (Universitas Teknologi Akba Makassar)
Muhammad Rizal (Universitas Dipa Makassar)
Randy Angriawan (Universitas Teknologi Akba Makassar)
Annisa Nurul Puteri (Universitas Teknologi Akba Makassar)



Article Info

Publish Date
30 Dec 2022

Abstract

The government has established a SAMSAT (One-Stop Manunggal Administration System) office which has duties in the motor vehicle tax service. Queuing activities make people spend their time waiting. Therefore, it is necessary to create a queuing system that can inform the estimated queue time remotely. The queuing system does not require users to wait physically, so the waiting time needed to queue can be used by taxpayers to carry out their own personal and work activities that are more useful. Queuing application development aims to develop queuing service features from previous applications which only provide queued information on taxpayers. Features developed in the form of queuing data processing with different activities, monitoring information on time and queue status periodically. The research method used is SDLC (Software Development Life Cycle) with a prototype model. The test results using the Gray Box Testing method show that queuing applications in government agencies providing motorized vehicle tax services have been successfully developed.

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Journal Info

Abbrev

jst

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Ceddi Journal of Information System and Technology (JST) is a peer-reviewed journal that publishes articles through fair and transparent quality control. We understand that authors need facilities for their papers, whereas readers expect reliable information from these journals. Therefore, our ...