Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 7 No 2 (2023): Februari 2023

Evaluasi dan Perbaikan User Experience dari Aplikasi Perangkat Bergerak Unggul Sports Center Malang menggunakan Metode Heuristic Evaluation

Kresna Sudrajad (Fakultas Ilmu Komputer, Universitas Brawijaya)
Herman Tolle (Fakultas Ilmu Komputer, Universitas Brawijaya)
Mahardeka Tri Ananta (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
07 Mar 2023

Abstract

Technological developments continue to grow every time. As time goes by, the development of the internet is increasing rapidly according to user needs. User experience has an important role in the development of a product or a system. User experience or someone who has a role in using products and systems. The value of the product or system can be known from the user experience how the user responds to using the product or system. This research was conducted to determine the feasibility, comfort level and user satisfaction of the product or system used can be known through user experience. To find out the quality level of the Superior Sport Center application in terms of user interface and user experience which has an impact on user satisfaction of the Superior Sport Center application. To determine the quality level of the Superior Sport Center application in terms of user interface and user experience, it can be done by testing Usability using the Heuristic Evaluation method. If the SUS score is above 68, it will considered to be above average and vice versa (Sauro, 2012). Of the 23 problems, there are 3 of the same problems, so the problems are summarized into 20 problems. The problems found consisted of 2 types, namely 16 problems regarding the interface and 4 problems regarding functionality. The severity rating category generated for each problem consists of 11 problems included in the catastrophic category, 8 problems included in the major category. The results of this study are: Usability research needs to be carried out using criteria that have not been used in this study. The use of other methods in researching other aspects of the Unggulsportcenter application to support progress in other aspects.

Copyrights © 2023






Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...