Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 7 No 3 (2023): Maret 2023

Analisis Perbandingan Pengalaman Pengguna pada Aplikasi Halodoc dan Alodokter menggunakan User Experience Questionnaire (UEQ)

Nixon Okabashi Hendrawan (Fakultas Ilmu Komputer, Universitas Brawijaya)
Eriq Muhammad Adams Jonemaro (Fakultas Ilmu Komputer, Universitas Brawijaya)
Mahardeka Tri Ananta (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
07 Mar 2023

Abstract

Covid-19 pandemic affecting all of our life's aspects, health included. Until the founding of technology development called Telemedicine. Telemedicine is online healthcare that helps the user to get medicated or have a health consultation without having to come to the medical center or hospital. There's several online consultation media available nowadays, for example Halodoc and Alodokter. User experience evaluation is being conducted towards Halodoc and Alodokter because both have similarities in its main features. Evaluation being done using User Experience Questionnaire (UEQ) in the form of Google Form for an easier distribution. 20 participants' data collected, and acquired that Halodoc got a positive evaluation and Alodokter got a quite positive evaluation. Although being compared, Halodoc generally got a better result than Alodokter. Both have similarities which are that their highest value is in their Efficiency scale and pragmatic quality's aspect got the lowest value. Therefore can be concluded that the aspect which needs an improvement is the pragmatic quality's aspect so the user can be more engaged and more impressed on using the application.

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...