E-JRM
E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01

Pengaruh Harga, Promosi, Dan Lokasi Terhadap Kepuasan Pelanggan Café Bukan Main Coffee

Reiki Vega Diondah (Universitas Islam Malang)
Nurhajati Nurhajati (Universitas Islam Malang)
Muhammad Ridwan Basalamah (Universitas Islam Malang)



Article Info

Publish Date
04 Mar 2023

Abstract

Abstract This study aims to determine and analyze the effect price, promotion, and location over customer satisfaction. The population in this study are Café Bukan Main Coffee. The data collection method in this study used a questionnaire with a sample of 90 respondents. The independent variable in this study is the price, promotion, and location and the dependent variable is the customer satisfaction. The analytical method used in this study is multiple linear regression analysis and processed using SPSS 26. The results of this study simultaneously show that the price, promotion, and location has a positive effect and significance on customer satisfaction. Partially, price, promotion, and location have a positive effect and significance on customer satisfaction. Keywords: Financial Literacy Financial Education In The Family, Self-Control And Financial Management.

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...