JURNAL MANAJEMEN BISNIS
Vol. 10 No. 1 (2023): March

The Moderating Role of HR Service Quality Between e-HRM and Employee Performance

Ris Akril Nurimansjah (Universitas Andi Djemma)
Nurjannah Nurjannah (Universitas Andi Djemma)
Munawir Munawir (Universitas Andi Djemma)
Jafar Basalamah (Universitas Muslim Indonesia)



Article Info

Publish Date
20 Mar 2023

Abstract

The objective of this research is to investigate the relationship between e-HRM implementation and employee performance in organizations that use e-HRM, both directly and indirectly mediated by HR service Quality. Using variant-based structural equation (SEM) modeling techniques or partial least squares regression, this research examined the direct relationship between e-HRM and performance, as well as relationships moderated by HR service quality (PLS). Based on the findings, e-HRM has a positive and significant impact on employee performance. Our results additionally highlight the significance of designing and implementing e-HRM so that managers can support the organization's workflow and employees can perform more efficient HR and non-HR tasks. Current research has revealed an emerging relationship between E-HRM, but it has only examined the potential impact of E-HRM. This research also contributes to the e-HRM literature by  identifying how e-HRM can improve performance by perceiving the  quality of  HR  services.  

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Journal Info

Abbrev

JMB

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen, Bisnis pertama kali diterbitkan pada tahun 2014. Jurnal Manajemen Bisnis adalah jurnal ilmiah yang memuat artikel-artikel studi baik empiris maupun konseptual yang berkaitan dengan Keuangan, Pemasaran, Sumberdaya Manusia, Operasional, Strategi, Sistem Informasi , e-Business dan ...