Jurnal Doktor Manajemen (JDM)
Vol 6, No 1 (2023): APRIL 2023

The Effect of University Partners' Satisfaction and Trust in Relationship Commitment

Megawati Simanjuntak (Departemen Ilmu Keluarga dan Konsumen, IPB University, 16680, Bogor, Indonesia)



Article Info

Publish Date
01 May 2023

Abstract

This study analyzes factors influencing relationship commitment in collaboration with IPB University. A case study in IPB University, this study used survey methods with a questionnaire to 100 respondents. The results identified that satisfaction, communication, and shared value significantly influence trust, while shared value, relationship benefits, and trust significantly influence commitment. Therefore, IPB University shall focus on promoting all six variables to improve collaboration services and trust-building to increase relationship commitment. Shared value can be improved by adding more non-profit-oriented community service programs, while satisfaction can be improved by intensifying collaboration coordination at IPB University, mostly through the Directorate of Collaboration and Alumni Affairs. Enhancing communication can be done through website and social media optimization and information update for collaboration partners, and enhancing relationships can be done by improving human resources and new applicable agriculture technologies.

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Journal Info

Abbrev

jdm

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Doktor Manajemen JDM() adalah sebuah jurnal Ilmiah bagi para tenaga kependidikan dosen, professional, mahasiswa, dan mitra bebestari yang ingin menuangkan hasil karya ilmiahnya, berdasarkan penelitian ilmiah, dimana didalamnya mencakup keilmuan bidang Manajemen Sumber Daya Manusia, Pemasaran, ...