J-SAKTI (Jurnal Sains Komputer dan Informatika)
Vol 7, No 1 (2023): EDISI MARET

Perancangan User Interface Dan User Experience Fitur Customer Relationship Management (CRM) Pada Aplikasi Krealogi dengan Metode Design Thinking

Maulana Yusup (Sekolah Tinggi Teknologi Wastukancana Purwakarta, Indonesia)
Imam Ma'ruf Nugroho (Sekolah Tinggi Teknologi Wastukancana Purwakarta, Indonesia)
Syariful Alam (Sekolah Tinggi Teknologi Wastukancana Purwakarta, Indonesia)

Article Info

Publish Date
31 Mar 2023

Abstract

At this time the Krealogi application wants to create a new feature, namely the Customer Relationship Management feature, with Customer Relations it is expected to be able to help provide a means to make it easier to connect with customers so that customers are more generous to Micro, Small and Medium Enterprises (MSME), but currently Krealogi does not have a suitable application design. user friendly to their target users. From the basis of this problem the author will design a user interface and user experience Customer Relationship Management that is user friendly with the design thinking method and for testing using the single ease question method. After testing the respondents, it was found a score of 6.5 which means that the value of the UI designed is quite easy for users to use.

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Journal Info
J-SAKTI (Jurnal Sains Komputer dan Informatika)
Website

Abbrev

jsakti

Publisher

Sekolah Tinggi Ilmu Komputer Tunas Bangsa

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Energy

Description

J-SAKTI adalah jurnal yang diterbitkan oleh LPPM STIKOM Tunas Bangsa yang berfokus di bidang Manajemen Informatika. Pengiriman artikel tidak dipungut biaya, kemudian artikel yang diterima akan diterbitkan secara online dan dapat diakses secara gratis. Topik dari J-SAKTI adalah sebagai berikut (namun ...