Amsir Management Journal
Vol 3 No 2 (2023): April

Pengaruh Pengaruh Word of Mouth dan Kualitas Produk terhadap Keputusan Pembelian Konsumen (Studi Pada Livestream Tiktok Shop)

Riza Amalia Rifani (Fakultas Bisnis Institut Ilmu Sosial dan Bisnis Andi Sapada)
Saripah Aryanti (Fakultas Bisnis Institut Ilmu Sosial dan Bisnis Andi Sapada)
Syamsuriani Syamsuriani (Fakultas Bisnis Institut Ilmu Sosial dan Bisnis Andi Sapada)



Article Info

Publish Date
30 Apr 2023

Abstract

This research aims to determine the effect of word of mouth and product quality on purchase decision when the seller conducts a livestream on Tiktok shop. Multiple linear regression was used to test the hypothesis regarding the effect of Word of Mouth and Product Quality on purchase decision when the seller conducts a livestream on Tiktok shop. The results of hypothesis testing using t-test showed that Word of Mouth has a significant and negative effect on purchase decision, while Product Quality has a significant and positive effect on purchase decision. In addition, the independent variable that is dominant and has the greatest influence on purchase decision is product quality. These conclusions can serve as a reference for Tiktok shop sellers to improve purchase decisions by considering Word of Mouth and product quality.

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Journal Info

Abbrev

amj

Publisher

Subject

Economics, Econometrics & Finance

Description

Amsir Journal Manajemen - (AMJ) is a peer-reviewed journal published by the Faculty of Economics and Business Andi Sapada Institute of Social and Business Sciences. AMJ is published twice a year in April and October. This journal provides direct open access to content with the principle of free ...