Journal of Social Responsibility Projects by Higher Education Forum
Vol 3 No 3 (2023): Maret 2023

Development and Training Application for Receiving and Responding to Community Complaints “SMART REPORT” at Department of Education and Culture of East Kalimantan

Ita Arfyanti (STMIK Widya Cipta Dharma, Samarinda)
Bartolomius Harpad (STMIK Widya Cipta Dharma, Samarinda)
Yunita Yunita (STMIK Widya Cipta Dharma, Samarinda)
Sony Darmawan (STMIK Widya Cipta Dharma, Samarinda)

Article Info

Publish Date
31 Mar 2023

Abstract

This public service aims to build a Community Complaints Receipt and Response Application “Smart Report” in the Office of Department of Education and Culture of East Kalimantan. This application was developed using Sublime Text 3, XAMPP software which is a combination of Apache Web Server, PHP, and MySQL. The method of data collection uses the observation method and system development methods using the waterfall. Because this method has stages that are clearly real and practical. Then testing the system is Black Box and Beta Testing, so that the system is obtained in accordance with the wishes of prospective users. Application for receiving and responding to community complaints “Smart Report”. The purpose of this public service is to be able to simplify or produce a response that is relatively fast, precise and can be done without time constraints. It is expected that this information system can overcome the problems that have occurred so far in the process of complaints and community responses

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Journal Info
Journal of Social Responsibility Projects by Higher Education Forum
Website

Abbrev

jrespro

Publisher

Forum Kerjasama Pendidikan TInggi

Subject

Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Mathematics Social Sciences

Description

1. Pelatihan, 2. Kesehatan, 3. Pemasaran, 4. Keamanan Pangan Lokal, 5. Teknologi Tepat Guna (TTG), 6. Desain, 7. Pemberdayaan Masyarakat, 8. Akses Sosial, 9. Pendidikan Untuk Pembangunan Berkelanjutan, dan berhubungan dengan penanganan dan pengelolaan berbagai potensi, kendala, tantangan, dan ...