Journal of Business on Hospitality and Tourism
Vol 1, No 1 (2015): Journal of Business on Hospitality and Tourism

Analysis of Travel Experience Quality at City Destinations

Yeni Yuniawati (Universitas Pendidikan Indonesia)
Oce Ridwanudin (Universitas Pendidikan Indonesia)



Article Info

Publish Date
28 Dec 2015

Abstract

Bandung is one of the many destinations which could be categorised as urban tourism or urban travel destinations. These destinations have different characteristics compared to other types destinations, therefore the experience gained by tourists during visits would be different. This study aims to create a means of measuring the quality of the tourist experience viewed from three phases of travel experience, namely pre-travel phase measured by information search construct, planning, decision making; experiential phase, measured with product attributes, interaction and involvement constructs; and Recollection phase, measured by these constructs: meaning, satisfaction, storing, sharing, and Recollection. The research method is descriptive and verification using factor analysis data analysis techniques. Data were obtained through interviews and questionnaires to tourists who visit the city of Bandung as many as 200 people. The results showed that the proposed model is valid and reliable for measuring the travel experience.

Copyrights © 2015






Journal Info

Abbrev

jbhost

Publisher

Subject

Social Sciences

Description

JBHOST aims at initiating and stimulating high-impact and innovative research relevant for academics and practitioners within the hospitality and tourism industries. The audience of this publication primarily comprises academics, graduate students, practitioners and all others interested in ...