Akrab Juara : Jurnal Ilmu-ilmu Sosial
Vol 8 No 2 (2023): Mei

ANALISIS KOMUNIKASI ANTARBUDAYA ANTARA STAF DAN PELANGGAN DENGAN LATAR BELAKANG BUDAYA YANG BERBEDA DI CITIBANK

Romi Syahril (Unknown)
Azhar Hutomo (Unknown)
priatna priatna (Unknown)

Article Info

Publish Date
05 May 2023

Abstract

This study aims to analyze the literature on intercultural communication that occurs between staff and customers with different cultural backgrounds at Citibank. This study uses a qualitative approach with the literature study method, by collecting data from related journals and articles that discuss intercultural communication in the banking sector. The results of this study will provide an overview of the factors that influence intercultural communication at Citibank, as well as strategies that can be implemented by Citibank staff in improving the quality of communication with customers from different cultural backgrounds

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Journal Info
Akrab Juara : Jurnal Ilmu-ilmu Sosial
Website

Abbrev

akrabjuara

Publisher

Yayasan Akrab Pekanbaru

Subject

Biochemistry, Genetics & Molecular Biology Chemistry Medicine & Pharmacology

Description

URNAL AKRAB JUARA adalah sebuah jurnal pendidikan dan pengetahuan yang berkaitan dengan ilmu-ilmu sosial untuk para pendidik dan pendidikan yang ingin menungkan hasil karya ilmiahnya dengan nuangsa teknologi pembelajaran serta pengajaran dalam bidang masing-masing ...