Journal of Applied Business, Taxation and Economics Reseach
Vol. 2 No. 5 (2023): June 2023

The Effect of Service Quality on Patient Loyalty evidence from Privat Hospitality

Nora Asriani (Piksi Input Serang Polytechnic)

Article Info

Publish Date
01 Jun 2023

Abstract

This study aims to investigate the effect of service quality on patient loyalty in private hospitals. The population in this study were all patients at Krakatau Medika Hospital. The samples used were outpatient and inpatient patients with purposive sampling as a data collection technique. the test results show that all dimensions of service quality affect patient loyalty.

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Journal Info
Journal of Applied Business, Taxation and Economics Reseach
Website

Abbrev

jabter

Publisher

PT. Equator Sinar Akademia

Subject

Economics, Econometrics & Finance

Description

This journal aims to take part in the advancement of knowledge in economics and business by publishing high quality research on contemporary trends in economics and business in emerging markets or countries. As the journal main horizon is to embrace contemporary trends in applied business, taxation, ...