IJHCM (International Journal of Human Capital Management)
Vol 7 No 1 (2023): (IJHCM) International Journal of Human Capital Management

Institutional Conflict in Employee Output, Absenteeism and Turnover

Eugene Owusu-Acheampong (Cape Coast Technical University)
Joseph Antwi (Unknown)



Article Info

Publish Date
06 Jun 2023

Abstract

Abstract This study aimed to examine the effect of conflict on employee output, absenteeism and turnover. The study was quantitative, and the design was a descriptive survey. The population for the study was stratified, and the study participants were selected randomly. The instrument was a questionnaire, and the IBM SPSS version 22 was used to generate the results for discussion. The study revealed that conflict adversely influences employee performance and also accounts for frequent employee absenteeism, low output and turnover. One implication for leadership from the study is that workplace conflicts significantly affect employee output, absenteeism and turnover. Each employee faces different conflicts that must be understood and resolved. By implication, organisational leaders must design jobs appropriately for employees to prevent duplications and foster peaceful collaboration among employees. This will help them build trust among themselves at the workplace. This will reduce interpersonal, relationship and task-related conflicts within the organisation. This will minimise conflict and its dysfunctional consequences on the employees and the organisation. Literature on the conflict in higher institutions appears to be scarce in Ghana. This study is different as it examines the relationship between conflict and employee performance using work output, absenteeism and turnover in technical universities in Ghana.

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Journal Info

Abbrev

ijhcm

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

International Journal of Human Capital Management (IJHCM) E-ISSN: 2580-9164 for English version publication. IJHCM is dedicated to the latest research and developments in both theoretical and practical aspects of Human Capital Management. The journal is intended as a forum for practitioners and ...