Dinasti International Journal of Management Science
Vol 4 No 6 (2023): Dinasti International Journal of Management Science (July - August 2023)

Brand Image Antecedents to Enhance Consumer Trust

Runggu Besmandala Napitupulu (Department of Management, Faculty of Economics, Universitas Darma Agung, Medan, Indonesia)



Article Info

Publish Date
05 Jul 2023

Abstract

Research aims are to identify, analyze, and conclude the effect of price perception and product quality on brand image and consumer trust. The analytical technique applies a structural equation model lisrel software supported. The study results, namely the price perception and product quality partially have a positive effect on brand image. Price perception, product quality, and brand image have a partially positive effect on consumer trust. Brand image partially mediates the effect of perceived price and product quality on consumer trust. To enhance brand image, especially for emotional satisfaction, more specifically for the self-expression value, namely by increasing the price perception which is dominant among other exogenous variables. The price discount reflects price perception. This dimension is reflected dominantly by the rare discount. Retailers in Medan need to pay more attention to price discounts that are rare for users to enhance brand image. Increasing consumer trust, especially the retailer ability, more specifically institutional recognitions, namely by the dominant brand image among exogenous constructs. Retailers in Medan need to pay more attention to emotional satisfaction, especially the user self-expression value to enhance consumer trust.

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Journal Info

Abbrev

DIJMS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

Description

This research was carried out on Build Operate Transfer investment in Business cooperation model to metering system development project by examinated those criterias by technology preparedness level (TKT) evaluation method, Innovation preparedness level and political, social economic, technology, ...