Jurnal Ekonomi dan Bisnis Islam
Vol. 9 No. 1 (2023): JANUARY-JUNE 2023

WHAT DRIVES CONSUMERS IN USING DIGITAL APPS TO VISIT HALAL TOURISM IN EAST JAVA? OPTIMIZATION STRATEGY FROM UTAUT2 PERSPECTIVE

Yan Putra Timur (Islamic Economics, Faculty of Economics and Business, University of Airlangga, Indonesia)
Mohamed Battour (College of Business Administration, A’sharqiyah University, Oman)
Ririn Tri Ratnasari (Islamic Economics, Faculty of Economics and Business, University of Airlangga, Indonesia)
Siti Zulaikha (Islamic Economics, Faculty of Economics and Business, University of Airlangga, Indonesia)



Article Info

Publish Date
03 Jul 2023

Abstract

This study aims to identify the factors influencing consumer behavioral intentions in using digital applications to visit halal tourist attractions using the UTAUT2 model approach. PLS-SEM was employed as the quantitative research method's evaluation model. 300 respondents, ranging in age from 17 to 65, were utilized as the sample. Using a Likert scale from 1 to 5, a scale generated from earlier research is used to measure each variable. The study's findings revealed that five UTAUT2 indicators—performance expectancy, effort expectancy, social influence, pricing value, and habit—positively influenced consumers' inclinations to use digital applications to visit halal tourism locations. Based on the IPMA test, the performance expectancy variable is the variable that has the highest level of importance. The results of this study can be used by halal tourism business actors and the government as a digital application strategy development to support the growth of halal tourism in East Java.

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Journal Info

Abbrev

JEBIS

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Economics and Business Islamic (JEBIS) accepts original manuscripts in the field of Islamics Economics, including research reports, case reports, application of theory, critical studies and literature reviews. The spread of Islamic Economics include: 1. Islamic Finance and Capital ...