Jurnal Sistem Cerdas
Vol. 6 No. 2 (2023)

Pengukuran User Experience Platform Otomasi Proses berbasis Low Code Menggunakan UEQ

Noor Falih (Institut Teknologi Bandung)
Suhono Harso Supangkat (Institut Teknologi Bandung)
Fetty Fitriyanti Lubis (Institut Teknologi Bandung)
Okyza Maherdy Prabowo (Institut Teknologi Bandung)

Article Info

Publish Date
07 Aug 2023

Abstract

This study analyzes the user experience of a Low Code-based Process Automation Platform to enhance efficiency, productivity, and accuracy in business processes. In this study, an analysis of user experience was carried out using a modified long version of the User Experience Questionnaire (UEQ), consisting of six scales: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Based on the evaluation of the 26 items from the UEQ, the dependability and novelty scales scored the lowest compared to the other scales. Therefore, it is necessary to improve the aspects related to these two scales in order to enhance the platform's role in improving the holistic user experience of the platform.

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Journal Info
Jurnal Sistem Cerdas
Website

Abbrev

jsc

Publisher

Asosiasi Prakarsa Indonesia Cerdas

Subject

Automotive Engineering Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering

Description

Jurnal Sistem Cerdas dengan eISSN : 2622-8254 adalah media publikasi hasil penelitian yang mendukung penelitian dan pengembangan kota, desa, sektor dan kesistemam lainnya. Jurnal ini diterbitkan oleh Asosiasi Prakarsa Indonesia Cerdas (APIC) dan terbit setiap empat bulan ...