Quantitative Economics and Management Studies
Vol. 4 No. 5 (2023)

The Effect of Competence and Job Satisfaction on Employee Loyalty in the Cement Industry

Bakti Setyadi (Universitas Bina Darma, Palembang)
Dewi Sartika (Universitas Bina Darma, Palembang)
Sulaiman Helmi (Universitas Bina Darma, Indonesia)



Article Info

Publish Date
03 Aug 2023

Abstract

This study aims to examine the effect of competence (Competence) and job satisfaction (Job Satisfaction) on employee loyalty at PT Semen Baturaja Palembang. The research method used was a survey with a cross-sectional design, and the sample consisted of 98 employees selected using convenience sampling. Data were collected through a questionnaire with a Likert scale of 1 to 5, which had gone through a validity and reliability assessment. Data analysis was conducted using multiple linear regression with Smart PLS application. The results of the analysis show that competence and job satisfaction have a positive and significant effect on employee loyalty. Competence and job satisfaction can explain about 59.8% of the variation in employee loyalty. The recommendations proposed are that companies need to improve employee competencies through relevant training and development and pay attention to other factors that affect loyalty. In addition, it is important to continuously monitor and improve employee job satisfaction levels and conduct periodic evaluations to create a productive and competitive work environment. The implementation of these recommendations is expected to strengthen employee engagement, improve retention, and create a work environment that contributes to the overall success of the organization.

Copyrights © 2023






Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...